In this post I want to share my notes on the book Complaint!. Here I attach the scans of the pages. My aim was to gather all the information that clicked with me and have it in a small format collection I could carry and look up easily. It is divided in the parts and chapters the book offers. The information from the book is in black and my personal thoughts, additions and comments are on blue (sometimes pencil and pink). There are some small parts written in Spanish. There are also misspellings, mistakes and probably things I do not think anymore.
I hope it can help to have an overview of the content, even if it is my own objective one. Feel free to rescue, comment and use the ideas I mark here. I have the feeling I have a considerable collection of headlines that can lead to good texts if they are cared, squeezed and loved.
The name of this post references an option in social media platforms, such as YouTube or Facebook. Usually is only a selection of comments that is shown beforehand and there is a button to click that says “show all comments”. When clicking this option, the comments can be read in chronological order (as I am showing here).
“Blanking can be an action performed in relation to written and spoken complaints. You can be blanked in person. A senior academic made a complaint about bullying from her head of department. Her head of department had told her he was recording their conversation during the conversation. In a subsequent meeting with administrators, she asked about this recording: “They just stared at me, they didn’t answer, they did not speak, which I just found quite extraordinary.” A blank stare can be how you are received; you say something, and they say nothing back. This is not ordinarily what happens in conversations during meetings (“I found it quite extraordinary”). She is turned into a spectacle by not being heard (“they just stared at me”). By not saying something in response to what she says, it is as if she has not said anything. When you say something, it needs to be acknowledged as having been said. This is what blanking can be doing: when someone says something, you can stop what they say from being said by acting as if they did not say it.”
“Even when you are made uncomfortable by a situation, you can still find it hard to get out of it. We learn from how hard it can be to do what you need to do to protect yourself. Who you are taught to be, how you are taught to be, polite, considerate, not troublesome, as a girl, as a student, is how you become more vulnerable, less willing or able to stop someone from pushing the line you need to protect yourself. When you know that to say no is to be judged as antisocial, it is hard to say no.”
(Ahmed, 2021, pg. 183)
“HELLO, I AM HERE: An Identity Crisis on Paper” is my ongoing art project, in which I am processing and establishing my place in the world. The title comes from my professor: during a meeting, in which we were discussing my work, he noted that I had been trying to make my art “illustrative” and putting too much focus on creating pieces that were aesthetically pleasing. In trying to make beautiful artwork, I was not making anything that was true to who I was as a person. He told me to try drawing and writing without putting too much forethought into it, to make my mark, to say, “Hello, I am here!”
Naturally, this challenge sent me into a tailspin. Where was I supposed to begin? How could I even start to project my inner self onto the world around me? What did I want the world to know about me, and what would that look like?
So far, I still don’t really know, but the imagery that keeps emerging is painting a picture (if you’ll pardon the expression) of the parts of myself I have trouble reconciling with.
When I was 22, a therapist noticed that I struggled to maintain eye contact with her while I spoke about the challenges of working as a waitress, and how I was embarrassed about struggling to complete basic tasks in a stressful work environment. After a quick screening test, she referred me to another, outside organisation in order to test for autism.
It has been nearly three years since this referral (thanks to a hefty waiting list), and nearly every day since has been spent picking up the pieces of this bombshell. Finally, I felt as though I understood myself on a much deeper level. It became easier to forgive myself for the explosions of anger over tiny inconveniences (God help the poor soul who would change my plans at the last moment), for my thin skin and for the routines and rituals that were once thought of as “childish”. It didn’t matter that I was not formally diagnosed (nor that I am still waiting to this day): this was the key to letting myself heal from years of confusion and self-hatred.
With this monumental relief, however, came an entirely new set of challenges. A discerning lack of validation, for one. It became remarkably easy for those around me to dismiss my newfound diagnosis, primarily on the basis that I “didn’t seem autistic”. Many times I heard the old adage, “Everyone is on the spectrum!”, always from well-meaning people, probably unsure of how to respond to such a bombastic statement as “I have autism”.
Upon further reflection, I can see how such a statement could be seen as a complaint. This quote from the book “COMPLAINT!” by Sara Ahmed resonated with me:
“Correction is often heard as complaint: as being negative, assertive, demanding. Coming out can involve an intentional disclosure, but that’s not always how coming out happens. Sometimes you have to admit something to yourself before you can admit something to others…”
(Ahmed, 2021, pg.119)
This project is my concentrated effort to be assertive, to gently remind my friends and loved ones to handle me with care.
The doors in my life are two-fold. For every revolving door, every sliding door, the doors to my studio, my flat, my new way of life, a closet door.
If this door could talk it would probably scream. A piercing, blazing wail of fear, the unknown scorching the handle. The varnished oak gouged in scratch marks, peeled off stickers.
I have opened this door countless times. Slowly, haltingly, wincing at the groaning hinges. Now and then the coast is clear, and I fling the door open, delighting in the slam against the wall.
The door was forced open once.
A resounding truth, a lesson I have had to learn and teach myself, is that there is never just one closet. There is never just one set of doors. I will find myself behind that door again.
Big gratitude to all those enthusiastic people that have made complaining such a rewarding activity.
T.Kalleinen & O.Kochta Kalleinen
Opening the door of the radical wardrobe
From the very beginning of my professional complaining career in winter 2021, I traveled with the book of S.Ahmed and my little diary through everyday situations. At first, I took advantage of the Complainitivism blog to store there everything I could not in other places. Safe-travels blogging. I embraced the chance to hang out in the cheap hostels in Cairo, my WG in Weimar, and different flats and places I inhabited since that stimulated my writings. I remember most of my life I was so loud in complaining, loving it, and hating it simultaneously. On the other hand, it was such a good tool to protect not just me, but also somebody who could be bullied due to no voice. It means transforming the voice into something useful instead of using it for something that empowers the ego. Me, the protector, the rescuer – the one that provides space, I pictured. It already happened – entering the world of displeasure through the texts, and diving into the whole new world of complaining as art practice. There was the moment when the book divider cut Sara Ahmed’s piece in half, somewhere around Occupiedspaces in Part IV, and I felt precisely the task I had – to take care of the voices pragmatically instead of theoretically. To give complaints somewhere to go and open the door. The same day I decided to propose a project called Bauhaus Complaints Choir.
Something
Something itchy decisively and loudly screams from the bodies of these young people – I thought after the first Complaintivsm live session. Emotions and openness were splashing the walls of the institution, group therapy as if nothing will exist after it. The respect for my wonderful colleagues, it is my true pleasure to share the walls with them, while pretending that the walls do not exist. How will we proceed? How to root out the issues we mentioned there and eradicate the origin of the problem? This was the basis for the cabinet I imagined creating. The place of the singing drawers, a closet full of thoughts. The words that gravitate towards the reform and aim to dissolve the complex procedures.
BCC (Bauhaus Complaints Choir) is an experimental chorus aiming to structure and coordinate the complaints within the institution. While giving a space for the voices of the students, professors, and all employees of our university, I and my colleague Margarita Garcia decided on creating the lyrics out of the complaints we receive. Making a complaint within the institution often requires reflecting on it. BCC is a cabinet for both institutionally and privately held complaints. Allof them are welcome. The music follows the dynamics of the writings, combining global, indigenous, dispossessed, classic, and experimental.
Nothing
I must share a sort of disappointment regarding the response within the BCC (Bauhaus Complaints Choir) open call, that weirdly hurt me. My fragile ego was mixing the anger, protest, sadness, and actual result of the call. For weeks there was no complaint on the form. I wondered what is the problem? There must be something standing between a person who is about to voice their displeasure and me building a cabinet and waiting for it. Is there a bug in the system, a mistake in the approach?
‘’Hey Nadja, this rocks. ‘’ ‘’Bravo, I hope you get a lot of complaints.’’ ‘’This is such an important project! ‘’ ‘’Girl, this is what this university needs.’’
…but no complaint was appearing on our form, nor being dropped in the mail. No letter, no notification, no displeasure. It might be that I have made a piece of marketing, a product, and lost its actual objective on the way. One person even texted me that she would like to participate, but she really does not have anything to complain about. Even an apology followed this statement. I was feeding the air, the social media, and idea, but not the people, I suppose. On the other hand, there was this question: Are we so overwhelmed with the individual, inner complaints that the task to complain somewhere else, outside, feels like one more errand? I do understand this. I do not blame. I am, myself, having way too many on my list.
However, some complaints made BCC’s idea fight for its existence in my head, still taking the failure as the legitimate and integral part of the process. At some point, the letters started appearing – the response came from the crowd.
Additionally:
“If you have to complain because of failed processes, you have to enter yet more failed processes.” S.Ahmed
If I am about to create a real cabinet for the complaints, I should take care of it in the best possible way. I have to learn from the empty spaces in the form, as much from the filled ones. Moreover, it is just the beginning of BCC’s radical wardrobe, and the door has just opened.
Valituskuoro: Who sings the things?
Valituskuoro: Who sings the things?
The world of diverse voices amazes me. From the collective art performances to the theater stage happening, I was always a big devotee and admirer of this kind of noise. Except for the melody of the crow, I am in love with complaining as a sport of choice. Therefore, I started searching for enthusiasts in the same field.
In the Finnish vocabulary, there is the expression “Valituskuoro (literally ‘’Complaints Choir’’) and it is used to describe situations where a lot of people are complaining simultaneously. In my research, I found the two names that are taking this expression seriously.
Complaint
It is my true pleasure to introduce the artist duo Oliver Kochta-Kalleinen and Tellervo Kalleinen, Helsinki-based contemporary artists working with cinema, installation, performance, and events. In their practice, they attempt to merge the languages and approaches of several disciplines, such as film, performance, game design, experimental education, facilitation, social architecture, and alternative economies. They construct situations and invite people to join her for collective adventures.
Complaints choirs took place in primary schools, streets, churches, villages, and big cities… Complainers started their movement worldwide. Better said, they occupied spaces.
Another example is The Resistance Revival Chorus from New York that introduces themselves as activists exploring music and musicians exploring activism. RRC is a collective of more than 60 women and non-binary singers, who join together to breathe joy and song into the resistance and to uplift and center women’s voices. Chorus members are touring musicians, film and television actors, Broadway performers, solo recording artists, gospel singers, political activists, educators, filmmakers, artists, and more, representing a multitude of identities, professions, creative backgrounds, and activist causes. And we have now the BCC (Bauhaus Complaints Choir) that exists in specific time and space. We are students, designers, artists, filmmakers, supervisors, tutors, professors, activists, protesters, everyday people. We are the diverse voices of a particular context and we aim to voice up.
Say complaint – and there I am, building my professional complaining career.
To participate in the Bauhaus Complaints Choir, please enter here.
What does it feel like inhabiting your complaint? How do you experience, as the complainer, your body becoming a testimony of the work of complaint?1 Where do you feel the process of having to prove that you are or were underlying an experience of injustice and that were you were harmed? And how does it feel to find no support and no way out of this situation? Where do you feel it in your body? How does it manifest losing their sense of clarity and no longer being able to trust your body to tell you what is right or wrong?
1 See: Ahmed, S. (2021): Complaint!. Durham: Duke University Press, p.39.
An attempt to visualize:
Ahmed, S. (2021): Complaint!. Durham: Duke University Press:
The less backing you have, the more weight you have to bear. (p.39)
You swallow it. (p.48)
A complaint can feel sticky: the longer it takes to make, the more it sticks to you. (p.117)
In the thick of it. (p.103)
Being shattered is not always a place from which we can speak. (p.14)
You are trying to hold yourself together. (p.117)
The lack of clarity of the process becomes the world you inhabit: nothing is clear. (p.44)
Complaints, wherever they go, often end up in filling cabinets, those handy containers. We too can become containers. (p.117)
Bodies can also store what minds file away, which is how we come to feel the truth of something in our bones. (p.108)
“Sometimes you have to shout because you are not heard. If you have to shout because you are not heard, you are heard as shouting. If you are heard as shouting, you are not heard” (Ahmed, 2021, p.89)
I remember it was the last year of my undergrad. We had to find a thesis advisor, I had no idea who to choose. One of my best friends started working with one of the professors, one of the most renowned, he was famous and sold very well. I remember sitting on River Boulevard one night. She was telling us how her meetings with the professor were going. She told us something that seemed strange but that night she gave us no more clues that something really odd was going on. One day, we were both in the exhibit hall at the university. I was helping her set up the lights for the opening of her thesis. Somewhere between thin tears she turned to me and said:
-I am planning to file a complaint. Something serious has happened with xxxxxx -.
I went into shock. To think that months before I wanted to be in her position.
We gave each other a hug as if holding each other, comforting each other. It was not the first time this had happened to her and I had also been a victim of another man and his masculine arrogance. We knew that surely, this was not going to be the last time either.
To this day I think about this situation with fear, with rage. I am not even able to use his real name. I’m afraid that his academic, work and even spiritual connections will grab me with one of his tentacles and pull me under, just for talking-just for thinking about it. But when I write it here, for a moment it feels like I can escape him (all of them) and his power.
This fairytale is a well-established concept, an interpretation, and the invention of the main protagonist of the story.
“My poor little Nadja, I wish I could scoop up your remains every time you fall apart,” she said, addressing herself, facing the text her thoughts had just woven.
The story consists of a bunch of words in English, many complaints, self-criticism, world criticism, global politics, conflicts, and personal reflections. Its content is not actually a story at all. It is more of a fake, fictional etymology of the Serbian word “beznadje” which started all this textual fuss.
ONE AND ONLY CHAPTER: ALL THE LET’S
Neoliberal capitalism breeds charming little monsters. My name is Nadja, welcome to my overexistence.
There is a word in my mother tongue, a word in which I had planted my ego years ago and have watered it ever since. In Serbian, we say beznadje / beznađe meaning hopelessness or more precisely: without hope. This compound combines the word bez (without) with my beautiful name (Nadja), by coincidence. The world without Nadja makes me sad. Sometimes I blame my small, generous family for splashing so much love onto me. You are guilty of my ego plantation and egocentric perspective. You made me overexist. There are times when I miss them so much that being so far away from their warm, loving bodies tears me apart. Time has shown me that they are the creators of the most beautiful and disgusting things that my being consists of. Let’s discuss it in my monologue.
My anxiety is reversed. Instead of, as a hedgehog or a snail, squeezing my face inwards, I go for more of what makes me anxious in the first place. Instead of covering my face with an emergency blanket, I apply for a new open call, I make a new friend, and I make new art. I overwhelm myself, volunteering for my own destruction. I stretch my body on the ceilings of contexts I do not even belong. It hurts so damn much being a captive of your own brain. It makes me feel trapped, stupid, unable to progress. I have been hanging on this clothesline ever since, and it seems I won’t pick up my clothes soon. Let me dry.
I am tired of being excited. Recently I asked my mom if I was born like this. I believe I was: strongly into everything along the way, wanting, eager for everywhere and everyone, not belonging, not existing for real, never loving anybody but their love for me, never accepting anything that does not benefit me in some way… The vicious cycle of every, any, every. The excited monster always wants to see another garden and love another flower. I am a factory. My production is unbelievably fast, so is my consumption. However, I do understand this method of mine very well, I simply fear not having the options. If I get one NO, there is something about to be a YES. If he leaves me, there is another HE loving me in the background. If you make me choose just one, I will disappear from it, whatever it is. I am a union of the contexts and queen of my clothing. I am not one, but plural. Let me be swallowed by my monsters, it is the only way to survive.
I thought about the book title that I might write if I switch from art to popular psychology book title copywriting. “How to plant, cultivate, and water your multiple egos”. Best-seller, right? I would give a course on multitasking, productive puma advice, and self-destruction, inevitably. And what is with me and this puma thing? I do compare myself to a black panther on a daily basis. Let me be the best there is in the capitalist jungle.
Yesterday I cried my face off while jogging through a German landscape. It felt like it was about to explode. I am not sure what exactly, but I felt its shape right above my bladder, growing and pulsing. Like a creature. I gave birth inside my belly. The pregnant puma is starting to feel the pain. It hurts so much. It pierces and paralyzes me. I cannot do this anymore. Stretched over my red sofa, I tried to collect the puzzle pieces and get through the fog I found myself surrounded with. It felt so blurry that I didn’t even know how to carry myself from the sofa over to my bed in the corner. It took my excited body and it suffocated me. How can I live in this world without Nadja? If she becomes tired and sad, what is this all about? She hurts me, she is killing me. I want her to calm down and pick up the fucking clothes.
I was born with a condition. At 33 years old, I still have one baby tooth. The other one didn’t come because it didn’t feel like it or maybe it had better things to do. This condition does not let me enjoy food like others. This condition made me envious. But who do you complain to when what doesn’t work was already in you? I can’t bite from the front, I have to do it with my right side. Doctors say it’s better to take care of it as much as I can, rather than replace it. But I am hungry to eat with my left side.